"Swarm Intelligence: A Whole New Way to Think about Business"

Eric Bonabeau and Christopher Meyer,

Harvard Business Review, May 2001.

Describes how simple rules followed by simple organisms can produce highly complex, robust and adaptive aggregate behavior. The article mentions applications of these rules in Internet routing at Hewlett-Packard (Bristol, England), France Telecom, British Telecom and MCI WorldCom.

"Predicting the Unpredictable"

Eric Bonabeau,

Harvard Business Review, March 2002.

Describes the use of agent-based models to model and analyze complex systems such as cargo transportation at Southwest Airlines and the move to decimal pricing at NASDAQ.

"Seeing Around Corners"

Jonathan Rauch

The Atlantic Monthly, April 2002.

http://www.theatlantic.com/issues/2002/04/rauch.htm

"The World on a Screen", an interview with Jonathan Rauch

The Atlantic Monthly, April 2002.

http://www.theatlantic.com/unbound/interviews/int2002-03-29.htm

Describes artificial worlds or societies, simulated in silico and how they can be used to understand the effects of complex interactions between people. Describes how the collective effects of independently acting agents can "tip" from one extreme to another with very slight changes in agent behavior or boundary conditions.